We are researchers, with many decades of combined experience in consumer insights, data analysis, and business strategy. We are also people with diabetes, and mothers, husbands, and friends of people with diabetes, so you can trust that we’ll give you our all.
Research AnalystEdem Asamoa joined dQ&A as a Research Analyst in early 2021. He graduated from Duke University in May of 2021 with a Bachelors in Neuroscience and a Minor in Chemistry. At dQ&A, he is responsible for implementing and reporting on custom quantitative research projects. During his time at Duke, he completed a thesis on the feasibility of Brain Computer Music Interfacing (BCMI) and researched visual learning using EEG and psychometric approaches. Outside of the classroom, Edem was a member of Duke’s inaugural class of SPIRE Fellows, served as a mentor for prospective Neuroscience majors, and performed as a signed artist for Duke’s Small Town Records. In his free time, Edem enjoys exercising and listening to new music.
Head of Syndicated ResearchTracy Bristow joined dQ&A as Head of Syndicated Research in June of 2021. She is responsible for dQ&A's syndicated data services and brings almost 17 years of research experience to the team. Tracy did her undergraduate studies at The College of William & Mary in Williamsburg, Virginia, and then went on to receive her MBA in Marketing. She specializes in designing, managing, and analyzing longitudinal healthcare tracking studies. She brings her expertise to bear in data visualization and delivers actionable insights to clients that drive extraordinary results. Over the past two decades, she has been certified to teach Zumba, Cardiobox, and Pump fitness classes. In her free time. she enjoys teaching at multiple gyms, running, and constant home improvement projects.
Research AnalystEvelyn Cox joined dQ&A as a Research Analyst after graduating magna cum laude from Colgate University with a major in Biology and minor in Sociology. At dQ&A, Evelyn works on the dQ&A International Diabetes Connections product that provides insights on the lives of people with diabetes in Canada and Europe. As an undergraduate, Evelyn worked in a genetics lab to explore the genetic correlates of depression and seasonal affective disorder. She also conducted epidemiological research on the association between mental health disorders and the gut microbiome . On campus, she worked as a teacher’s assistant within the university's biology and global health departments and led contemporary dance classes. In her free time, Evelyn enjoys photography and volunteering.
Senior Director of ResearchSylvie Croteau joined dQ&A in 2019. Since her son was diagnosed with T1D in 2007, her work has focused on diabetes and healthcare research in both the pharmaceutical and medical device sectors. Sylvie is based in Canada. She is a former volunteer and board member of Québec’s Diabetic Children’s Foundation and parental mentor for JDRF. Her career as a researcher spans more than two decades. Most recently, she ran her own successful qualitative research company, and prior to that she was Vice President at a Montréal-based market research firm. She has an M.Sc. from Université de Montréal in Communication Studies and has completed RIVA training. Sylvie is an accomplished moderator and is fluent in French and English. She has notions of speaking Spanish and Italian and is determined that one day she will be able to hold a conversation in Mandarin.
Alex De Piante
Director of Research SolutionsAlex De Piante joined dQ&A in 2021 and serves as Director of Research Solutions. He leverages dQ&A's syndicated and custom research services to answer clients' business needs. Alex has several family members who live with diabetes, which drives him to connect clients with the best research possible to drive progress in diabetes and improve the lives of patients. Prior to joining the dQ&A team, he brought this same level of care for clients to biotech and pharmaceutical organizations across the world as Director of Recruiting at a third-party recruiting firm. Alex graduated magna cum laude and with departmental honors from the University of North Carolina at Charlotte with a Bachelor of Science in biology. In his free time, he enjoys cooking, traveling, and everything to do with soccer.
Philly De Piante
Director of MarketingPhilly De Piante is responsible for dQ&A's marketing. She manages the development, implementation and execution of the strategic marketing plan to attract potential clients and retain existing ones. She also supports panel recruitment and engagement across dQ&A’s patient and provider research communities. Philly graduated summa cum laude with a BSBA in Marketing and a minor in Italian from the University of North Carolina at Charlotte. While in college, Philly worked as a qualitative report writer for dQ&A and in client-facing marketing for her university. She was also a Women in Business Ambassador and President of the Italian Club on campus. Philly has been dedicated to advocating for those living with diabetes after being diagnosed with type 1 in 2015.
Director of ResearchPhyllisa Deroze joined dQ&A in 2021 and brings a decade of experience as a professor publishing extensively on health narratives in literature and popular culture. She became a diabetes lifestyle blogger and the founder of Black Diabetic Info after developing Latent Autoimmune Diabetes in Adults in 2011. As a researcher and global diabetes patient advocate, she has offered lectures and presentations on the patient perspective in the Middle East, Europe, Southeast Asia, and the United States. Phyllisa is a Fulbright scholar to the United Arab Emirates (2013) and lived in Abu Dhabi for six years. She holds a BA in Creative Writing (Florida State University), MA in Africana Studies (University at Albany, SUNY), and MA and PhD in English Literature (Pennsylvania State University).
Panel Diversity SpecialistRebecca Gowen joined dQ&A in July 2019 after graduating from Colgate University with highest honors in Molecular Biology. Rebecca is responsible for furthering our commitment to health equity by growing the U.S. research community to better represent Black and Latino Americans with diabetes. She is interested in using dQ&A’s data to help improve health outcomes in these communities. Rebecca first joined dQ&A in July 2019 as a research associate and worked on the International Diabetes Connections product to help collect, analyze, and report on data describing peoples’ lives with diabetes in Europe and Canada. Outside of work, Rebecca volunteers with low-income high school students at Minds Matter San Francisco to help prepare them for college.
Production and Operations ManagerAnne Harsch leads dQ&A’s research operations. She directs the design, production, and delivery of research insights to clients. As a key player in dQ&A’s proprietary panel strategy, Anne ensures our services channel the power of patient and HCP voices to deliver better diabetes research. Internally, Anne oversees dQ&A recruitment, hiring, employee welfare, and professional development for the team. Previously, Anne coordinated behavioral and fMRI neuroimaging studies at Duke University. She holds an E-RYT yoga teacher designation from Yoga Alliance and a BA in Psychological and Brain Sciences from Dartmouth College. Anne has a personal connection to diabetes that inspires her work and led her to join dQ&A in 2019.
Panel Membership ManagerPam Hill joined dQ&A in January, 2021 as Panel Membership Manager. She is responsible for recruitment and engagement across dQ&A's panels in the United States, Canada, and Europe. Prior to joining the team full-time, Pam worked as a freelance analyst assisting with several dQ&A reports. Pam has an extensive background in marketing and market research, with expertise in rewards-based loyalty and incentive programs. She has experience working in business to business, business to consumer, and non-profit organizations. She holds a BS in Marketing from Southern Illinois University – Edwardsville and an MBA from Indiana University – Bloomington. Pam’s daughter was diagnosed with type 1 diabetes in 2013 at the age of 10.
Qualitative Project Director
Carolyn Jillson is responsible for the management, logistics, and recruiting for dQ&A's qualitative projects. Carolyn has extensive experience in both qualitative and quantitative research, including working as an analyst on tracking studies at Audits & Surveys and studying the effects of advertising on building brands at Hall & Partners USA. While serving as Peace Corps Volunteer in Cameroon teaching rural women basic business skills, she discovered how vital good health is to one's livelihood. Upon return from the Peace Corps, she managed qualitative research projects at Doyle Research Associates while earning a Master in Public Health from DePaul University. Carolyn also has a BS in Management and International Business from New York University, Stern School of Business.
Director of FinanceJennifer Klinger manages accounting and finances at dQ&A, and also helps support the sales team. She brings over 20 years of experience to the role, from her previous positions as an accountant and then finance director at a non-profit community health center in southeastern Minnesota. Jennifer earned her CPA license after graduating with a BA in accounting from St. Mary's University of Minnesota. She has type 1 diabetes, and was a member of dQ&A's research community before joining the team. Her personal connection to diabetes and interest in improving the lives of all people with diabetes also led her to pursue a Master of Public Health degree from Benedictine University, which she completed in 2019.
Research AnalystErik Monroy-Spangenberg joined dQ&A in June 2021 as a Research Associate. Erik completed his degree in Cognitive Science from Vassar College, with his senior thesis focused on the learned perceptions of people with and without diabetes. Diagnosed with type 1 diabetes in 2008, Erik has worked in the community as a peer educator, a camp counselor, and as a member of College Diabetes Network. Outside of his time at Vassar, Erik took part in Data Science For All / Empowerment, an analytics training program for underrepresented students and professionals. Erik also serves as the technical lead for Conversations Unbound, a nonprofit which works to provide people from forcibly-displaced backgrounds opportunities as language tutors to college and high school students.
VP QualitativeAlice Morgan founded dQ&A's qualitative research practice in 2016, after her son was diagnosed with Type 1 diabetes. She has directed numerous diabetes-focused qualitative research studies since joining dQ&A, and is an expert in classic and cutting-edge qualitative techniques. Alice has published and presented on qualitative research and is a recognized thought leader in the field. An intuitive, flexible, and deeply empathetic moderator, participants in her sessions feel comfortable sharing sensitive information about living with diabetes. Previously, Alice worked for a boutique qualitative research firm, as an independent moderator, and for a full-service market research company. She has an MBA from Indiana University, a BA from Bryn Mawr College, and has completed RIVA and CPSI training. Alice lives in Michigan, where she and her husband own Satchel's, Ann Arbor's local BBQ joint.
VP Research and AnalyticsChristianne Pang heads up the dQ&A quantitative research practice. In addition to overseeing all quantitative research, Christianne has published patient and prescriber preference studies across diabetes therapies. She has advised and assisted a broad spectrum of companies in diabetes therapies, ranging from early-stage ventures to Fortune 500 companies in medical device, pharmaceuticals and digital health in the areas of product development, forecasting and marketing. She has over 20 years of experience in market research spanning Europe and North and South America. Prior to dQ&A, Christianne led global consumer insights research and the mobile retail measurement businesses for Nielsen Mobile and consumer research for major mobile operators in Europe. Christianne holds an MBA from Stanford Graduate School of Business and a Bachelor of Science from University of California, Berkeley.
Director of Customer Success
Erik Shoger's mission is to match unanswered client questions with dQ&A's expertise in patient-focused quantitative and qualitative research. Erik has extensive experience managing custom and proprietary research projects across the spectrum of diabetes therapies, as well as a broad knowledge of dQ&A's syndicated research services. Prior to joining dQ&A, Erik was Vice President, Senior Analyst at Northcoast Research, a sell-side equity research firm, where he conducted investment and market research on medical device companies, including those focused on diabetes, for large institutional investors. Erik was diagnosed with diabetes at the age of two, which made dQ&A the perfect match for his desire to provide a voice for patients like himself. Erik has an MBA from Baldwin Wallace University and a BA in economics from The College of Wooster.
Senior Research AnalystJulia Stevenson joined dQ&A as a Research Analyst in June 2020. She graduated cum laude from Dartmouth College, where she completed a double major in Biology and Psychology. As an undergraduate, she worked on research at the Geisel School of Medicine investigating the role of the orexinergic system in blood pressure regulation. In her spare time, Julia also served as captain of the women’s cross-country team, mentored pre-health students, and led a social action campaign on mental health in the student-athlete community during her senior year. Outside of work, she loves to run, drink coffee, and spend time outdoors.
Senior Research AnalystJackie Tait joined dQ&A in 2020 as a Research Analyst after graduating from Johns Hopkins University with a major in Behavioral Biology and a minor in Business. As an undergraduate, Jackie researched the structural and functional properties of proteins linked to neurodegeneration and metastatic cancer in the Department of Biophysics at the Johns Hopkins University School of Medicine. On campus, she worked as a course assistant within the university’s business program, mentored underclassmen through the Undergraduate Society for Neuroscience, and played varsity soccer. In her free time, Jackie enjoys running, road tripping, and tracking down the best tacos in town.
CEORichard Wood founded dQ&A with Kelly Close in 2009. A recognized expert on the diabetes patient experience, Richard has presented patient research results at the FDA, Children with Diabetes, the DiabetesMine Innovation Summit, and numerous private dQ&A client events. Under his leadership, dQ&A researchers have authored four posters at recent ADA Scientific Sessions conferences. Richard was previously Vice President of Consumer Insights at Nielsen, where he directed consumer market research programs in the USA, Europe and Asia. Trained originally as an engineer in the UK and France, Richard has extensive experience from a 20-year career in consumer and industry research, mobile applications, and as a technology journalist, editor and publisher. Richard has an MBA from INSEAD, Fontainebleau, France.
Senior Research AnalystEmily Ye joined dQ&A as a Research Analyst after graduating from Amherst College in 2020 with degrees in Psychology and Statistics. At dQ&A, Emily manages the International Diabetes Connections product that provides insights on the lives of people with diabetes in Canada and Europe. She is passionate about research and is interested in using dQ&A’s data to investigate health disparities and how psychosocial factors impact health outcomes. Emily’s other research interests include intergroup relations, implicit bias, and perceptions of stereotypes. In her free time, she enjoys traveling, baking cookies, watching reality TV shows, and doing graphic design.
VP Research ServicesPhin Younge directs research, analytics and panel management at dQ&A. Phin has over 15 years of experience in teaching and research management. Prior to joining dQ&A, Phin managed measurement science as well as key product development activities for a large practice group at Nielsen, including Nielsen's flagship Mobile Consumer Insights research program. He is named on a key patent at Nielsen focused on the methods and procedures for merging large data sets to achieve accurate measurement. dQ&A's resident polymath, Phin received his MA and BA in English from Stanford University.
Research AnalystEmily Xu joined dQ&A as a Research Analyst in April 2021. She graduated from the University of Pennsylvania in May 2021 with a major in Neuroscience and a minor in Chemistry. At dQ&A, she helps run the US Diabetes Connections product which provides insights on US diabetes patients’ experiences. During her time at Penn, Emily worked as a research assistant at the Clinical Traumatic Brain Injury (TBI) Research Initiative at Penn Medicine, where she studied quantitative brain imaging techniques in TBI patients. She also volunteered with hospice patients, was a photographer for the student newspaper, and served on the board of a children’s nonprofit organization. In her free time, Emily enjoys trying new foods and spending time outdoors.