| December 2018

Johnita Byrd

Johnita Byrd is responsible for both panel management and data management. She has over 12 years of experience in data management and warehousing, applications development, quality and process improvement, statistical analysis and modeling, forecasting, and programming. Prior to joining dQ&A, Johnita was a Technical Specialist for ICF International, providing data management and statistical support to …

Philly De Piante

Philly De Piante is responsible for panel recruitment and engagement across all of dQ&A’s research communities: endocrinologists, diabetes educators, primary care providers, and people with diabetes and their caregivers in North America and Europe. She also helps support the qualitative research team. Philly graduated summa cum laude with a BSBA in Marketing and a minor …

Caterina Florissi

Caterina Florissi joined dQ&A in June 2018 after graduating as a salutatorian of Dartmouth College. As a Research Associate, Caterina collects, analyzes, and reports on data meant to improve life with diabetes in Canada and in Europe. Caterina majored in neuroscience and spent four years working in multiple cognitive neuroscience labs. Her experiences inspired her …

Carolyn Jillson

Carolyn Jillson is responsible for the management, logistics, and recruiting for dQ&A’s qualitative projects. Carolyn has extensive experience in both qualitative and quantitative research, including working as an analyst on tracking studies at Audits & Surveys and studying the effects of advertising on building brands at Hall & Partners USA. While serving as Peace Corps …

Jennifer Klinger

Jennifer Klinger manages accounting and finances at dQ&A, and also helps support the sales team. She brings over 20 years of experience to the role, from her previous positions as an accountant and then finance director at a non-profit community health center in southeastern Minnesota. Jennifer earned her CPA license after graduating with a BA …

Sophie Koontz

Sophie Koontz leads dQ&A’s research and production processes, product management and innovation, brand and product marketing, and recruitment and staffing. She focuses on process improvement and implementation. Previously, she managed the dQ&A Diabetes Connections – US Patient product, which synthesizes data and insights from over 5,000 people with diabetes every quarter. Prior to joining dQ&A, …

Alice Morgan

Alice Morgan founded dQ&A’s qualitative research practice in 2016, after her son was diagnosed with Type 1 diabetes. She has directed numerous diabetes-focused qualitative research studies since joining dQ&A, and is an expert in classic and cutting-edge qualitative techniques. Alice has published and presented on qualitative research and is a recognized thought leader in the …

Christianne Pang

Christianne Pang heads up dQ&A quantitative research and patient preference studies. She has over 20 years of experience in quantitative market research in diabetes, telecommunications and technology, spanning Europe, US, Canada and South America. Prior to dQ&A, Christianne led global consumer insights research and the mobile retail measurement businesses for Nielsen Mobile and consumer research …

Jonathan Rost

Jonathan Rost joined dQ&A as a Research Associate in June 2018 after graduating as a salutatorian summa cum laude from Dartmouth College. At dQ&A, he runs the dQ&A Diabetes Connections – US Patient product, surveying, synthesizing, and reporting the experiences and perspectives of more than 5,000 people with diabetes in the United States. Jonathan majored in neuroscience, …

Jo-Ann Ryan

Jo-Ann Ryan is a healthcare moderator with extensive experience in diabetes. She has moderated numerous projects at dQ&A with T1s and T2s as well as health care professionals, including GPs, CDEs, and Pharmacists. She has also conducted qualitative research for major health insurance carriers, hospital systems, and a leading global medical supplier. Jo-Ann has worked …