Get to the Right
Answer.

You have important diabetes business questions.

dQ&A can help you find the right answers.

Sometimes we already have the insights you need via our extensive database of proprietary patient and physician research. And some questions call for custom-crafted research. Either way, you can count on us to deliver the right solution for your business goals.

Contact us for a consultation
Diabetes Data Solutions
Data Services
  • Over the last 15 years, dQ&A has created an extensive trended dataset of patient and physician data, across many countries and numerous diabetes products.
  • This data is updated every three months and contains an abundance of valuable insight.
  • You can access this data directly, receive regular curated updates, or request specific data and insights from our customer service teams.
Studies
  • dQ&A regularly publishes topical studies that illuminate critical insights in real time.
  • These timely reports cover specific issues in diabetes such as hypoglycemia, new product introductions, the impact of GLP-1, and digital health.
Qualitative
  • Our qualitative research team has the most diabetes-specific moderating experience on the market.
  • We strategically apply both classic and cutting-edge research techniques.
  • We ask the right questions in the right way to get to a deeper level of understanding, and pride ourselves on the clarity of our insights.
Quantitative
  • Our versatile quantitative research team has both depth of diabetes knowledge and breadth of research techniques.
  • Our proprietary panels give us instant access to hard-to-find patient and HCP groups.
  • We apply methodologies like Conjoint Analysis, MaxDiff, and Jobs to Be Done to reveal the full picture of patient behaviors and preferences.
Custom
Research
Solutions

Solutions in Action: Case Studies

How Do We Respond to Competition?

Client:
Major Medical Device Manufacturer
Solution:

dQ&A’s Patient Voice Data Services allowed the client to understand the market dynamics across eight countries over time. They were able to track where competitors were gaining or losing share – and why. We also helped them identify opportunities to improve their product by benchmarking real-life patient experience and customer service against the competition.

dQ&A Diabetes Data Services Patient Voice (USA and Europe)

Our US and EU Patient Voice Data Services boast a large, representative sample of real people living with diabetes. Each quarter dQ&A tracks their behavior, their attitudes and their satisfaction of drugs, devices and many other products and services that touch their lives. This database has become the ‘gold standard’ for the diabetes industry.

Typical Use Cases:

  • Business strategy
  • Competitive assessment
  • Improving patient experience
  • Understanding adherence and switching
  • Market share and market trend analysis
  • Key Performance Indicators

How Do We Respond to Competition?

Client:
Major Medical Device Manufacturer
Solution:

dQ&A’s Patient Voice Data Services allowed the client to understand the market dynamics across eight countries over time. They were able to track where competitors were gaining or losing share – and why. We also helped them identify opportunities to improve their product by benchmarking real-life patient experience and customer service against the competition.

“dQ&A provides a true ongoing tracker look over time. They always inject new content, and they're always on top of things - what's hot and what's new. We consistently get value out of it!”
Insights Manager,
Diabetes Manufacturer
Contact us to learn more about our Patient Voice Data Services

Will Doctors Prescribe Our New Products?

Client:
Brand Name Diabetes Supplier
Solution:

Our Endocrinologist and Primary Care trackers delivered ongoing clarity on how prescribers viewed our client’s products and its competitors. Prescribers made it clear which drugs and devices were likely to perform better in the future. We then curated and contextualized the insights to aid C-suite strategic planning.

dQ&A Healthcare Provider Perspectives (Endocrinologist
 and Primary Care)

dQ&A’s Endocrinologist and Primary Care Perspectives data services regularly study endocrinologists and PCPs to understand trends in prescription behavior across drugs, devices, software, and digital health.

Typical Use Cases:

  • Market share forecasting
  • Anticipating prescribing behavior
  • Commercial strategy
  • Detailing needs
  • Competitive assessment
  • Digital strategy
  • Making published claims

Will Doctors Prescribe Our New Products?

Client:
Brand Name Diabetes Supplier
Solution:

Our Endocrinologist and Primary Care trackers delivered ongoing clarity on how prescribers viewed our client’s products and its competitors. Prescribers made it clear which drugs and devices were likely to perform better in the future. We then curated and contextualized the insights to aid C-suite strategic planning.

“Their syndicated services are absolutely essential for the business.”
Business Intelligence Manager,
Insulin Pump Manufacturer
Contact Us to Learn More About our Healthcare Provider Research

How Do Patients Use Our Products?

Client:
Leading Pump Manufacturer
Solution:

The client wanted to ensure that patients could safely and easily learn how to begin using a new pump. dQ&A conducted ‘unboxing’ in-depth interviews with participants from their homes via special cameras. Through this innovative technique, we captured their reactions as they reviewed the materials and set up their pump. The client was able to use the insights to enhance packaging and training materials.

dQ&A Custom Qualitative
Research Solutions

dQ&A’s Qualitative Research Services provide a deeper look into the perspectives of patients and healthcare providers. dQ&A works closely with each client to determine the right methodologies to answer the tough questions. Our skilled, empathetic in-house moderators have personal connections to the disease and can get to the heart of the matter in a way no one else can.

  • Deep-dive into patient product experiences
  • Uncovering unmet and unarticulated patient needs
  • Understanding HCP prescribing motivators and pain points
  • Designing winning communication and messaging strategies
  • R&D strategy
  • Product concept testing
  • Digital health app usability
  • User experience testing
  • Packaging Optimization
  • Training Effectiveness
  • Ethnographic studies

How Do Patients Use Our Products?

Client:
Leading Pump Manufacturer
Solution:

The client wanted to ensure that patients could safely and easily learn how to begin using a new pump. dQ&A conducted ‘unboxing’ in-depth interviews with participants from their homes via special cameras. Through this innovative technique, we captured their reactions as they reviewed the materials and set up their pump. The client was able to use the insights to enhance packaging and training materials.

“I was super impressed by the qualitative team. The readout of the presentation and the synthesis of the insights -- it was what you expect from a really good insights team. A super positive experience there.”
Brand Manager,
Pharma
Contact our Qualitative Research Team

How Do We Positively Influence Physicians?

Client:
Venture Backed Manufacturer Commercializing a New Diabetes Device
Solution:

dQ&A partnered with the client to track user experience of an insulin delivery device relative to their prior therapy. Surveys were administered on switching and after two months to understand behavior and satisfaction, using a validated tool. The results were published in a peer reviewed journal (Clinical Diabetes) and used to educate healthcare providers.

dQ&A Custom Quantitative
Research Solutions

dQ&A delivers premier Custom Quantitative Research Solutions for its clients, across the entire product life cycle. Whatever the challenge - global or national, large or small, patients or HCPs - dQ&A has answers. Clients trust us because of our track record and singular focus on diabetes.

Typical Use Cases:

  • Understanding market size and potential for product concepts
  • Developing new products, prioritizing new features
  • Supporting Regulatory Submissions
  • Studying currently available competitor products
  • Refining marketing and messaging
  • Measuring patient preferences
  • Measuring prevalence of specific behaviors
  • Triangulating between prescriber and patient perspectives
  • Obtaining hard evidence to support business cases

How Do We Positively Influence Physicians?

Client:
Venture Backed Manufacturer Commercializing a New Diabetes Device
Solution:

dQ&A partnered with the client to track user experience of an insulin delivery device relative to their prior therapy. Surveys were administered on switching and after two months to understand behavior and satisfaction, using a validated tool. The results were published in a peer reviewed journal (Clinical Diabetes) and used to educate healthcare providers.

“I am impressed with the ease at which we are able to get insights from [dQ&A]. You really are head-and-shoulders above the others.”
Insights Manager,
Major Manufacturer
Contact our Quantitative Research team

How Do We Make Our Patient Experience Better?

Client:
Client: Fortune 500 Pharma Manufacturer
Solution:

The client wanted to understand the challenges and unmet needs of administering an injectable diabetes drug. dQ&A executed a qualitative study, in which we observed people inject their medicine and then asked them to recount the experience immediately afterwards. This “in the moment” feedback was much richer than the typical interview. Quantitative research of both patients and healthcare providers was designed to follow up our hypotheses, utilizing a conjoint design. The results helped the client to improve both patient and provider education.

dQ&A Custom Enterprise Solutions

dQ&A has the industry knowledge, expertise, and track record to handle sophisticated mission-critical projects. We team up with major companies who need to be certain that their research partner is going to execute perfectly and add value to their decision-making process.

Typical Use Cases:

  • Direct major R&D investments
  • Significantly improve the patient experience
  • Publish credible research in peer-reviewed journals
  • Conduct foundational research regarding healthcare provider needs
  • Substantiate claims for financial, marketing or regulatory purposes
  • Refine and test business strategy prescriptions at the C-level

How Do We Make Our Patient Experience Better?

Client:
Client: Fortune 500 Pharma Manufacturer
Solution:

The client wanted to understand the challenges and unmet needs of administering an injectable diabetes drug. dQ&A executed a qualitative study, in which we observed people inject their medicine and then asked them to recount the experience immediately afterwards. This “in the moment” feedback was much richer than the typical interview. Quantitative research of both patients and healthcare providers was designed to follow up our hypotheses, utilizing a conjoint design. The results helped the client to improve both patient and provider education.

“Through our partnership [with dQ&A], we have gained invaluable understanding, which has significantly contributed to [our] strategy.”
Executive
Major Manufacturer
Contact our Custom Solutions team